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Lactation Information and Discussion

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Subject:
From:
Karen Kurtz <[log in to unmask]>
Reply To:
Lactation Information and Discussion <[log in to unmask]>
Date:
Sat, 7 Feb 2009 14:07:53 -0500
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Sorry to those of you who read this post on the PP-IBCLC 
group but I need to know if anyone else has ever heard of 
this policy from Medela. 

I know most people new to private practice say they are 
renting scales. I had a local Medela station that was all 
set to rent me a scale at cost as well as sell me some 
nipple shields and a few other supplies and was told by 
Medela that would violate her contract. 

I called Medela and spent a long time on the phone with 
the rep. who had originally suggested doing it this way, 
who now told me that she had since found out that this 
3rd party arrangment wasn't allowed.  She told me 
 my only option was to buy a scale at full price. I told 
her besides that fact that my budget didn't allow that, 
that I certainly wouldn't buy a Medela scale at this 
point. It seems they have been so obsessed with the 
bottom line that they no longer care about giving 
help to the people that have built their business for 
them IBCLC's and LLLL.  I need to get a 
scale quickly as I am getting calls from moms and before 
I invest $850 I can't afford in the Tatina I am looking 
for other suggestions and like I said to hear if anyone 
else has ever been told this. 

Anyone who is renting scales to another IBCLC, is this in 
your contract? 

Karen Kurtz, IBCLC 
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