My favorite treatment for open wounds is normal saline soaks. 1 Cup water and 1/4 level teaspoon salt. (I tell moms if it stings they used too much salt. Normal saline is same salinity as blood.) 3-4 x/day, can use cloth soaked in saline or actually sit with saline in  a tea cup and immerse nipples.  
 
Torticollis has a big variety of treatments suggested.  Search it online.  A  HCP  can show parents the stretching exercises.  Over the years I've found a firm stretch done 3-4 each stretching session for 3-4 x a day gives the best results. Missing dx, Ignoring dx or  inadequate tx of torticollis are some of my pet peeves.  The adult ends up with a tilted sort of face, one eye appears smaller and it is really easy to fix when baby.  My first granddaughter had this and mom was told all sorts of advice about how to lay baby down etc.  When we finally went to specialist she was 8 mo old, hated the exercises and we didn't get great results.  The Dr at Children's said he wished  babies would be sent sooner.  Of course that was over 50 years ago, but I've seen the same thing many times since.   Just like BF, it is easier to fix sooner than later!  Pat in SNJ
 

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