I run the Best for Babes Facebook fan page.  We discussed these formula
company spnsored help lines on our wall a couple days ago.  A couple moms
did call in and reported back.  It's at www.facebook.com/bestforbabes, if
anyone is interested in reading about their experiences.

On Mon, Jun 7, 2010 at 3:45 PM, Norma Ritter <[log in to unmask]
> wrote:

> FYI:: Somebody I know called the Similac hotline because her baby
> refused to breastfeed after taking one bottle of Similac. The
> representative, a male who was obviously uncomfortable with a question
> relating to breastfeeding, said he would put her in touch with a
> *lactation specialist.* She was then transferred to another person, a
> woman. When the mother asked about the *lactation specialist's*
> qualifications, the representative said she did not know what they
> were and had no way of finding out. The mother did not feel
> comfortable giving her phone number to Similac to get a call from a
> *lactation specialist* without any known qualifications, and so she
> rang off.
> Hmmm...
>
>
> Norma Ritter, IBCLC, RLC
> Breastfeeding Matters in the Capital Region
> www.NormaRitter.com
>
> Join us on Facebook for the latest birthing and breastfeeding news and
> views:
> http://tinyurl.com/BMCRonFB
>
>
> Ellen Penchuk wrote:
>
> Yes, Marsha...we LCs here at LifeCare refused to participate in
> Abbotts' program for obvious reasons. LifeCare trained 8 women and
> hired one as CLCs and they are managing the Abbott phone line. Abbott
> did insist that they be known as "LCs"....can't win them all and
> believe me, it has caused lots of confusion w/e-mails and forwards to
> our M@W program. Sigh.
>
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