As IBCLCs we have an ethical obligation to protect client privacy, and many
countries have laws that healthcare providers must follow. In the US we
have HIPAA/HITECH, which set out very specific rules for us around our use
of technology.  Using the free version of Gmail does NOT protect client
privacy at all, and specifically violates HIPAA provisions. I have some
free resources here:

https://www.paperlessibclc.com/blog/2018/1/13/why-not-to-use-free-gmail
https://www.paperlessibclc.com/blog/2018/4/25/how-to-be-a-hipaa-compliant-ibclc
<https://www.paperlessibclc.com/blog/2018/4/25/how-to-be-a-hipaa-compliant-ibclc>

Cheers,
Annie Frisbie IBCLC
<https://www.paperlessibclc.com/blog/2018/1/13/why-not-to-use-free-gmail>

> ----------------------------------------------------------------------
>
> Date:    Sat, 15 Dec 2018 21:24:17 -0500
> From:    Hadassah Mann <[log in to unmask]>
> Subject: hipaa and email
>
> Looking for help understanding hipaa requirements for email. I am finding
> differing opinions on whether i need to use a specific program or can just
> have a gmail account or the like to communicate with my clients. please
> help. thank you
>
>              ***********************************************
>
>

             ***********************************************

Archives: http://community.lsoft.com/archives/LACTNET.html
To reach list owners: [log in to unmask]
Mail all list management commands to: [log in to unmask]
COMMANDS:
1. To temporarily stop your subscription write in the body of an email: set lactnet nomail
2. To start it again: set lactnet mail
3. To unsubscribe: unsubscribe lactnet
4. To get a comprehensive list of rules and directions: get lactnet welcome