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Date: | Sun, 13 Jun 1999 15:42:24 EDT |
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Ann points out:
<< If we go to the store and buy a blender and it doesn't blend, we take it
back. If we go to the store and buy a toaster oven and it doesn't toast, we
take it back. If we go and buy and electric razor and it doesn't remove the
hair, we take it back. Just because the motor turns on or the light comes on
doesn't mean it is working.>>
And the store will take it back --- if it doesn't toast, or doesn't blend, or
doesn't shave, I don't think the store will try to resell it. Don't you
think they'll send it back to Black and Decker or Cheesy Home Appliances or
whereever the product was made? The store doesn't have to eat the loss.
< >>
Exactly. The store has an obligation to stand behind the product they sell.
If it doesn't work, they send it to the manufacturer. If a mom buys a pump
from me and it doesn't work, we send it back to the manufacturer. I don't
have to just "eat it" and I'm certainly not going to resell a defective pump.
The bathing suit/underpants/earring issue is a bit different.
Theoretically, the item of clothing isn't defective; the customer just
doesn't like it or it doesn't fit. If it IS defective, the store will take
it back, and give the money back. That's different than returning a dress
that isn't the right color. Those they can resell....
Jan Barger, RN, MA, IBCLC
In Wheaton, IL where it is POURING!
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