As a retailer myself-- I would only accept pump returns IF the pump was still
in the original packaging. That way I would know for sure it had not been
used. This is the only way I know the pump was never used. If the package
looks as thou it had been tampered with I would not accept the return. I
cannot run the risk of re-selling something that is not hygenic, broken etc.
Babies R US does not accept returns either. Medela has stickers on the
packaging of all its retail oriented items (little Hearts stuff , I think)
that says in bright bold letters "This item cannot be returned...for health
reasons ". Something like that. ( I dont carry 'little hearts' but I have
seen the stickers).
BTW, retailers set their own return policy. There is no law stating a store
must accept returns of anything. Consumers should be aware of each stores
policies before buying.
Diane Barnes
Maternal Expressions--Metro-Detroit
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