Anne,  Almost everything we teach moms at our hospital, verbally, is also written down in one of several pamphlets, books, hand/outs she gets when she goes home.  This is because we know that what they hear and remember is not necessarily what we told them, so we give them a backup.

One of these h/o is "How to tell if your baby is getting enough," on the back of which is a place to list times of feeds, numbers of voids and stools.  We direct moms to the chart especially if the baby is still not "performing well"
in the hospital, but also moms who seem particularly anxious.

Regarding using your breast, or the cloth one, I use my own.  It's always there, I don't forget it at someone's bedside.  And if I'm using mine for a demo, mom has to use hers for a return demo, which is part of the point, getting her to feel comfortable touching herself.

Sincerely,  Chanita, San Francisco