As IBCLCs we have an ethical obligation to protect client privacy, and many
countries have laws that healthcare providers must follow. In the US we
have HIPAA/HITECH, which set out very specific rules for us around our use
of technology. Using the free version of Gmail does NOT protect client
privacy at all, and specifically violates HIPAA provisions. I have some
free resources here:
https://www.paperlessibclc.com/blog/2018/1/13/why-not-to-use-free-gmailhttps://www.paperlessibclc.com/blog/2018/4/25/how-to-be-a-hipaa-compliant-ibclc
<https://www.paperlessibclc.com/blog/2018/4/25/how-to-be-a-hipaa-compliant-ibclc>
Cheers,
Annie Frisbie IBCLC
<https://www.paperlessibclc.com/blog/2018/1/13/why-not-to-use-free-gmail>
> ----------------------------------------------------------------------
>
> Date: Sat, 15 Dec 2018 21:24:17 -0500
> From: Hadassah Mann <[log in to unmask]>
> Subject: hipaa and email
>
> Looking for help understanding hipaa requirements for email. I am finding
> differing opinions on whether i need to use a specific program or can just
> have a gmail account or the like to communicate with my clients. please
> help. thank you
>
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