The Massachusettes Breastfeeding Coalition has a Telephone Triage Tool that might be useful: http://massbreastfeeding.org/handouts/ Also, the book, Breastfeeding A-Z: Terminology and Telephone Triage, comes to mind: http://www.amazon.com/Breastfeeding-A-Z-Terminology-Telephone-Triage/dp/1449687768/ref=dp_ob_title_bk *********************************************** Archives: http://community.lsoft.com/archives/LACTNET.html To reach list owners: [log in to unmask] Mail all list management commands to: [log in to unmask] COMMANDS: 1. To temporarily stop your subscription write in the body of an email: set lactnet nomail 2. To start it again: set lactnet mail 3. To unsubscribe: unsubscribe lactnet 4. To get a comprehensive list of rules and directions: get lactnet welcome
