<[log in to unmask]> wrote:

> Went off to the grocery store today with casts of 1000s, and while I was
> paying for some meds, an older lady came up and asked the pharmacist for the
> Enfamil.  "They've pulled it all" he said, due to the problem with the baby
>  that died last week.  "Well, what am I supposed to do instead?" she
> asked.  Pharmacist said to call her pediatrician and ask what she should  use.
> Pharmacy tech that was ringing up my meds said, "She wouldn't have  this
> problem if she'd fed they way she was supposed to feed to start  with."  LOVED
> IT!

 I find that wildly inappropriate and unprofessional, on a number of
levels.

Does this pharmacy tech know anything at all about this woman and her
baby? If not, it's not their business to make judgemental, critical
remarks. If so, then they're mouthing off to a _different client_ about
private information obtained in a healthcare setting. AND it's not their
business to make judgemental, critical remarks about clients ever, it's
their business to provide information and support services, to the
extent of their scope of practice.

If someone had said that to me in a pharmacy, I don't know if I'd ever
have managed to pick my jaw back up. And I would have strongly
considered a report to the person's superior.

Addressing snarky, rude personal remarks to bystanders in a healthcare
setting (or any other setting) is not the way to promote and support
breastfeeding.

Dr Lara Hopkins

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