With my afternoon client...something went terribly wrong. First 5 minutes, she refused skin to skin for her and baby because she thought this would upset the baby. She consistently resisted everything I suggested. I mean everything. Even down to the payment. The entire 2 hours I had a smile on my face and was very professional trying every trick in the bag to give her what she paid for. It makes me wonder whether I should have left significantly early on in the consult when the first criticism started without trying further. My question is: what is the professional standard with people like this? Leave early and cut my losses or try to work it out despite the passive aggressive behaviors? Seriously, I have only worked and served the most wonderful, hard working, loving, appreciative clients in the world.
Anybody have any similar situations or experiences please PM.
Thanks,
Julie Johnson; IBCLC
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