Perhaps you could suggest to these mothers that they contact the 
people (hcp's, friends, mothers-in-law) who convinced them to use 
formula in the first place.

tina

At 7:45 AM -0800 11/7/07, Arly Helm wrote:
>...This after being heartbroken and frankly exasperated by the 
>numbers of women who call our WIC office at the end of the month, 
>who expect to be given more formula because they "have nothing to 
>give the baby." I explain that we are not a formula distribution 
>center, and they have received the maximum
>allowable number of vouchers.

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