The white substance you are describing is sounding a lot like sebum to me. It isn't uncommon to have sebum present in healed piercings (ear piercings do this as well).
I didn't get this far but I would run a Google search for websites and images and see if it appears similar to her description.
Michelle H. Kinne ICCE CD(DONA) CLE
www.DoulaDiva.org
________________________________________________________________________
AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com.
***********************************************
Archives: http://community.lsoft.com/archives/LACTNET.html
Mail all commands to [log in to unmask]
To temporarily stop your subscription: set lactnet nomail
To start it again: set lactnet mail (or [log in to unmask])
To unsubscribe: unsubscribe lactnet or ([log in to unmask])
To reach list owners: [log in to unmask]