Claire, when I try to help mothers and parents understand the need and  
importance of a baby extending their head when feeding instead of flexing, I  give 
them a demonstration.
I ask them to place their chin on their chest and swallow.  Then I  have them 
slightly lift their chins and swallow.  They usually smile  because they know 
they do not hold their chins to their chest while eating and  drinking.
The next thing I do is asking the mother permission to touch her, I place  my 
hand behind her neck.  As I move my hand up I gently push her head  forward 
and then ask her how comfortable she is.  Then I move my hand down  toward the 
upper back and neck and ask how this now feels.
I reassure parents that the neck and shoulders support the head and when  
placing your hands there this is the more comfortable way to hold a baby.
Hope this helps.
Ann Perry, RN IBCLC
Boston, MA

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