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Tue, 19 Nov 2002 20:11:40 -0600 |
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In my second newsletter on "Informed Choice", I include this information on
how to file a complaint about your doctor. The information come directly
from the College of Physicians and Surgeons website, which is the governing
body here in Saskatchewan. I imagine this procedure would be the same for
every province, and similar for other countries.
Janice Reynolds
Moms For Milk Breastfeeding Network
Saskatchewan, Canada
Here's the info:
File a complaint. As a patient, you may sometimes be dissatisfied with the
service, attitude, or conduct of your doctor. You should feel that you can
talk to your doctor about these matters in an open, honest manner. You are
encouraged to do so as a means of resolving conflict, helping your physician
to understand your concerns and, hopefully, enhancing your satisfaction with
future medical care. However, if a problem or misunderstanding arises
between you and your physician that cannot be resolved, you can file a
complaint with the licensing and governing body for physicians in your state
or province. In the province of Saskatchewan, it is the College of
Physicians and Surgeons. The College takes your complaint seriously and will
investigate it. All information is kept confidential. There is no time limit
on filing a complaint. If you decide to proceed with a formal complaint, the
College can also assist you in understanding the complaint process and
advise you on what information to include in your letter of complaint. If
you're not sure whether you have the basis for a complaint and would like to
speak to someone, call the College toll-free at 1-800-667-1668.
You can view and fill out a COMPLAINT REPORTING FORM at
http://www.quadrant.net/cpss/whatsnew5.html
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