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Subject:
From:
"G. Hertz" <[log in to unmask]>
Reply To:
Lactation Information and Discussion <[log in to unmask]>
Date:
Sat, 16 Sep 2000 01:50:23 -0700
Content-Type:
text/plain
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I've clipped to make this shorter for people who pay by line -

Attitude and Approach are everything.  I'm serious. The way to change other
people's approach to acting on and presenting breastfeeding info is to
PRAISE what is right while constructively EDUCATING to counter
misinformation.  This is especially important when dealing with individuals.
If you've ever heard my talk about how doctors learn about breastfeeding,
you would find that respected sources of medical information contain loads
of incorrect info about breastfeeding.  Docs are not misinforming people on
purpose - and if the "correct" information is presented in a scientific,
non-condemning, positive, "not lose face" kind of way,  it stands a good
chance of being incorporated along with the "praised" information.

Presenting "new" information is an art. When I give a presentation to docs -
even if it's basic, I present it as "newer info you may not have heard"
because even if it's old news to us, so many of the medical sources are way
behind that it may indeed be new to someone.  Its much easier  to get
someone to change to "new" info than from "wrong" info. There's no implied
value judgment to make someone look to argue with you.  As soon as someone
gets their defenses up, then the door is closed on getting them to accept
new information.

I've emailed the doctor and he has welcomed my offer to "update" and add to
the breastfeeding info on the site (we'll probably start this week).  So
please make your letters positive and with helpful suggestions as opposed to
appearing to be a list of offences to be brought to his attention.

Thanks.   Gail Hertz, MD, IBCLC  [with rose colored glasses and bucket in
hand - just ask Dr. Newman]

>SNIP
>  There are a few points that need to be corrected. [I've offered some
help.]
>
>  Would anybody  like to check it out and send praise for good parts and
>  polite, constructive criticism for what could be "improved"?
>  Keep Kids Healthy - pediatric parenting advice
>       ----->   http://www.keepkidshealthy.com
>  -----------------------------
>  Gail S. Hertz, MD, IBCLC
>
> Dear Gail,
>
> I've printed the breastfeeding info for critique and discussion by our
> lactation consortium board members and will send in a letter from our
groups
> Media Watch, after we meet next week.  I read the entire piece and I'm
afraid
> in my honest opinion I found more than a few pieces of misinformation, but
> admit there were definitely positives.
SNIP
> Sorry, but this web site, while not all bad has along way to go and if I
do
> write a letter from our group it will be tempered with constructive
> criticism.  I'm sure you saw quite a bit that was off, too.  Did you see
the
> formula site for purchase on the left side menu bar?  I went there and the
> above mentioned "many formulas" were all there ready for the taking.  I
went
> to a discipline site and found the formula ad.
>
> Thanks for the site info and I'll be glad to send you a copy of the letter
> that we send, tho it may not be done for a week or so.  Wish I could find
> really good info in the media for a change-I'm in the mood, believe it or
not
> for writing a positive letter!
>
> Barbara Latterner, BSN, RN, IBCLC
>

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