Pat and others--

The book you are thinking of is "From Novice to Expert" by Patricia Benner.
Altho geared for nursing, I ofund myself also thinking about this book while
reading the thread on this topic. I think that it can be applied to any
profession, not just nursing.

The gist of the book is that it takes a certain amount of experience to
develop expertise in a profession. Those of you (RN, IBCLC, etc) who are just
beginning will not yet have the experience required to develop "gut feelings"
about certain situations; this only comes with seeing and working in a field
for a good while.

I recommend the book as useful reading for anyone who is just beginning or
changing roles (i.e. NICU nurse becoming IBCLC, etc!!!)

Kathy in NJ IBCLC RN C (Maternal-infant), APN C (Family Nurse Practitioner)
 PhD student hoping to study labor and lactation issues

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