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Wed, 2 Feb 2000 16:45:22 +0000 |
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Elisheva wrote a good letter about the free formula - you can tell you're a
pro, Elisheva!
I would add something that has been found useful in the UK - where
thankfully a gift of formula would be illegal - when challenging a harmful
practice.
That is, to suggest that a policy be formulated somehow, so things don't slip.
I get very tired (sorry) of trying to change attitudes, though I know it is
important. I think it is more important to change policy * first* or at
least at the same time. That way, you are not dragged down by the diehards
who may (let's face it) never change their attitude. When something is
policy, like the doctors' protocols we've been discussing, it is harder to
challenge it.
This is why Baby Friendly concentrates so much on a written bf policy
which everyone is trained in (it's Step One) . When there is a policy,
junior staff who see a senior colleague messing up have some protection.
Managers can point to a policy when challenging staff - without having to
go round the houses ascertaining attitude and trying to change it. In
other words, this is how we do it here...you don't like it? Tough....!
I am not envisaging disgruntled staff being forced into things they don't
agree with, but experience with Baby Friendly here indicates that attitudes
change with the increased job satisfaction of trying to ensure good bf
support.
Heather Welford Neil
NCT bfc Newcastle upon Tyne UK
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