Cynical ... but true ! One way to cure the problem of "no returns" is to require that the members leave a deposite , a check , or a credit card number . This sometimes can be looked down on , it depends on the culture of the assoc.members ( ie.. UK folk's would consider it a breach of friendship , but in Chile ... it's buisness ). This is a CALL you have to make considering who the members are and the cultural background . Chao , Marion L.Bristow - Jefe Seccion Informatica Agriculture Sciences Campus Universidad de Concepcion , Campus Chillan Casilla 537 Chillan , Chile e-mail: [log in to unmask]