Ann, Breastfeeding and Human Lactation Second Edition by Riordan & Auerbach has an entire chapter, Work Strategies and the Lactation Consultant. This chapter includes valuable information for all LCs. The section on Hospital LCs refers to 1 LC/1000 deliveries. This chapter helped me immensely when I went to my manager asking for help in an extremely busy hospital. Hope this helps. Darlene Breed, BSN, RN, IBCLC Worcester, MA (USA) ___________________________________________________________________ You don't need to buy Internet access to use free Internet e-mail. Get completely free e-mail from Juno at http://www.juno.com/getjuno.html or call Juno at (800) 654-JUNO [654-5866]