You have my sympathy. I think we have all felt your frustration in the course of our work. Does your hospital have occurance reports? Could you document what the patient said on an occurance report and give that to the supervisor, including the name of the nurse involved. At least in this way, some problem solving can be done. The supervisor is obligated to discuss the occurance report with the nurse and under recommendations you might suggest that the nurse spend some time with you making rounds, learning how to get babies to latch on correctly. Maybe you could have a team conference with all three of you. We just started breastfeeding competencies on all staff. We hope that it will result in fewer damaged nipples when the lactation consultants are not on the floor. Regards, Loni Denman, RN, IBCLC *********************************************** The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html