Dear All:

I have a colleague that shall remain totally anonymous because she violated the IBCLE 
scope of practice in a big way.  She is perky with a smile on her face at all times.  

She happened to be in the hospital with a friend whose baby had a fairly severe tongue tie 
and when the neontologist said that they weren't clipped anymore, she directly contradicted 
him saying, "Actually, that's not true." (and I know the type of smile she had on her face 
when she did it because I've seent it).  By the time she was done discussing tongue ties 
with the first neonatologist, he said he needed to learn more and another had scheduled the 
clipping.

Sometimes the expressions on our face can make a huge difference!

Best, Susan

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