One can always encourage parents to complain too. My daughter was in
hospital last year...got really good care however, I made comment on their
customer satisfaction form that I thought that it was inappropriate for
staff to wear lanyards that were advertising a pharmaceutical (I only
noticed this on one but one too many). I got a call yesterday and they are
following it up, the person I spoke to agreed that it was not appropriate.
Now I just need to have a chat to them about the "parent education
materials" supplied by baby food companies in the parents library!
Karleen Gribble
Australia


----- Original Message ----- 
From: "Christina" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, February 03, 2007 8:24 AM
Subject: Re: they aren't "formula reps"!

> From now on, I will make it a point to keep these things INSIDE the
drawer,
> and not on top of the cart, so that the logos are not constantly staring
at
> parents' faces.
>

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