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Well, we DO know that there was a a positive correlation between good visitor experience and visitor interaction with floor staff.  Don't ask where I read it, I think Carey Tisdal ran that survey in St. Louis...

Attendance?  I have no clue.  Sounds like a stretch, although at our place we find that the tone of voice in phone queries changes the instant we say we have floor staff - the "excitement" level goes up.

Beryl

Sent from my iPhone

On Sep 13, 2012, at 3:30 PM, "Paul Siboroski" <[log in to unmask]> wrote:

> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
> Incorporated, a worldwide network of science museums and related institutions.
> *****************************************************************************
> 
> From: Paul Siboroski
> Sent: Thursday, September 13, 2012 1:59 PM
> To: [log in to unmask]
> Subject: floor staff and increase attendance
> 
> I am curious as to whether there are any studies or data that correlate floor staff presence or gallery presentations to increased attendance (more floor staff, more programs = higher visitation).
> 
> All this talk of ways to increase attendance but I have not heard anything about how increased staff to visitor interaction can be a shown to affect gate revenue.
> 
> If blockbuster exhibits = increased attendance (that's the theory right?? HA!) can the same be said of blockbuster floor experiences?
> 
> 
> Paul M. Siboroski
> Exhibits Director
> Reuben H Fleet Science Center
> PO Box 33303
> San Diego, CA 92163
> 619.685.5742
> 
> 
> 
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