ISEN-ASTC-L Archives

Informal Science Education Network

ISEN-ASTC-L@COMMUNITY.LSOFT.COM
Options: Use Forum View

Use Monospaced Font
Show Text Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Subject:
Re: Online Booking for School Groups
From:
Beryl Rosenthal <[log in to unmask]>
Reply To:
Informal Science Education Network <[log in to unmask]>
Date:
Fri, 27 Aug 2010 09:03:36 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (82 lines) 
ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
*****************************************************************************

Booking online is an interesting double-edged sword.  The teachers who just want a walk through self-guided visit (usually the "fieldtrip-as-day-off" ilk) are fine with online registrations.  The  teachers who really want to DO something prefer a live human being.  Also, I once experimented with listing workshops online and having teachers book online - we found that you had to use a supermarket-style inventory software package that would count how many workshops there were booked for a particular day, when the spaces were full, etc.  It was pretty removed from the person-to-person that most folks seem to want.
Beryl
On Aug 26, 2010, at 5:55 PM, Jeff Rosenblatt wrote:

> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
> Incorporated, a worldwide network of science museums and related institutions.
> *****************************************************************************
> 
> We are asking ourselves how much we want to push online bookings for
> school groups.  I realize the value for a teacher to talk to a real
> person on the phone, and that some questions can only be answered by an
> individual, and not by a phone line, or website.
> 
> 
> 
> My questions are:  What trends do you all see for booking school groups
> online?  How much of your group booking process is available online?
> What feedback have teachers given for an online booking format?
> 
> 
> 
> Any input is greatly appreciated.
> 
> 
> 
> --Jeff--
> 
> 
> 
> Jeff Rosenblatt
> 
> Director, Science City
> 
> 
> 
> Union Station Kansas City, Inc.
> 
> 30 W. Pershing Rd.  Suite 850
> 
> Kansas City, MO  64108
> 
> Office:  816-460-2218
> 
> [log in to unmask] <mailto:[log in to unmask]> 
> 
> 
> 
> 
> ***********************************************************************
> For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.
> 
> Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.
> 
> The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft. To learn more, visit
> http://www.lsoft.com/LISTSERV-powered.html.
> 
> To remove your e-mail address from the ISEN-ASTC-L list, send the
> message  SIGNOFF ISEN-ASTC-L in the BODY of a message to
> [log in to unmask]

Beryl Rosenthal, PhD
Executive Director, Waterworks Museum
[log in to unmask]
617.277.0065


***********************************************************************
For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.

Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.

The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft. To learn more, visit
http://www.lsoft.com/LISTSERV-powered.html.

To remove your e-mail address from the ISEN-ASTC-L list, send the
message  SIGNOFF ISEN-ASTC-L in the BODY of a message to
[log in to unmask]

ATOM RSS1 RSS2