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I did some research a few months ago on the handheld guide/tour topic, and found a ton of reports, including the Tallon and Walker mentioned earlier.

Most of the citations I found interesting are here:
https://www.zotero.org/aliljeholm/items/collectionKey/RUNXK8IU

There's also a group on Zotero called Mobile Museums, which collects articles of all kinds about handheld device/museum work.  Definitely a firehose, but there's a lot there.
https://www.zotero.org/groups/mobile_museums

Anders Liljeholm
Technology R&D Manager

Oregon Museum of Science and Industry
1945 SE Water Avenue
Portland Oregon 97214
O 503 797 4606


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