From Gramophone online:

eClassical (eclassical.com) launches 'personal' email service

eClassical, an online company specialising in downloadable classical music,
has launched what it claims is a unique personalised search engine.

Known as Giovanni, the 'search engine' is staffed by experts in classical
music who will reply to any email enquiries about classical music within
48 hours free of charge.

The service has not been named after the Don in Mozart's eponymous opera,
but after a Swedish postman who used to deliver mail in the small Swedish
town where eClassical's founder - George Olvik - lived.

Beth Schuman <[log in to unmask]>