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Tue, 12 Oct 1999 13:14:52 -0500 |
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Tom Connor:
>Anyone have an opinion of the Columbia Record Club. 12 free Cds for
>joining, only have to buy 5 over 2 years, etc. Shipping is high, but I'm
>curious about members experiences.
I dropped my membership. My credit card number changed, and they couldn't
seem to get it through their heads. I wrote, called, and e-mailed several
times. Each time they assured me it was now taken care of, and then they
continued to charge to the invalid card. I have no confidence in a firm
that doesn't understand basic billing and accounts receivable.
They kept sending me offers to join Play, their "hassle-free" club. In a
weak moment, I told a telemarketer that I would. He then tried to give me
a free CD. I wanted none of the CDs he had, but I had to take one in order
for the agreement to be binding. I asked for what was for me the least
objectionable. I received it and the catalogue. Going through the entire
catalogue, I found two CDs I wanted. To call the selection "meagre" ... I
realized I wouldn't be able to buy the requisite number of CDs in the
allotted time. Of course, I could have had all the Charlotte Church I
wanted. I finally sent back the introductory CD, unopened, and a letter
telling them to drop me. It took them four months.
Steve Schwartz
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