Drew Capuder wrote:

>I placed my first order yesterday with Berkshire over their internet site,
>and I have a few questions.
>
>If an item listed in Berkshire's catalog that they mail to you is not listed
>in their Internet site, does that mean they no longer have it?   ...

It stands to reason that the Internet site is fresher than the paper
catalogues that arrive by snail-mail: so if an item's not on the site,
they're not likely to have it, regardless of whether it's in the catalogue.

>Second, what experience have you had with shipping times?

2-4 weeks.  Two weeks just once; usually 3.

>Third, if a CD is listed on their web site, is that something of an
>assurance they still have it in stock?

Yes: Something of an assurance.  I reckon it's best to order just after
they update the site.

>...  When I called them on the phone some time back, I asked them if I
>would find out if they had it in stock when I placed my order.  They said
>"no," and its a "crap shoot" as to whether they have something in stock.

Right.  'Charming phone service, I've always found.

>Fourth, have you had problems with ordering things from Berkshire and then
>they don't have it any more?

Expect this ...though you can try to avert it via the tip about ordering
when they update their site.  If you don't do that, expect about 85% from
your 'a' list; if you wait to order then, expect better.  Of course,
include a 'b' list in case items on your 'a' list are out of stock.

Good luck,

Bert Bailey, in Ottawa