Barbara Wilson-Clay, you have coined a priceless term - "Share friendly."
 Right on!  Many times the information is accepted or rejected because of how
it's presented.  I know, I know that the information itself is sometimes the
bone of contention, and presenting the truth can be very tricky. Share as if
you are so pleased to have learned this new idea, not "gotcha with this fact,
you dumb so-and-so."

Everyone of us has holes in our knowledge base. It's very threatening to be
presented with a situation where the holes are visible. When a colleague
helps fill your knowledge hole gently, both win - and the client wins.  And
then the colleague and you can help fill each others' knowledge holes from
henceforth.

Nice when it works this way, and worth striving for.

Linda Smith, today wearing a shirt from the joint LLL Texas/Texas WIC
conference of 1994 called "Patchwork of Texas Love" with breastfeeding babies
on it. Still haven't duplicated a shirt yet this month, although some had to
come out of retirement and serve duty again. Dayton, OH