continued from previous post (First post tells a story of woe, with my finding 
out that our Local Babies R Us is renting Symphonies, that although Medela 
insists they are "trained" I found out otherwise. Also, not included, were three 
other phone calls I made this morning, to other BRU, who also gave me totally 
inaccurate information, everything from "you can tell how much milk you have 
by how much you pump" to telling me the "milk goes through those tubes" 
to "you can use up all your milk by pumping, then you have to use your 
pumped milk or formula." EVERY Babies R Us I called, along with giving me 
horrible information, all from the "pump expert" (who, where I called were all 
either childless young women or MEN) tried to sell me everything from formula, 
to cleaning bags, to storage bags.) 

Here is the rest of the original post

OK, Wise Ones. Am I losing my mind here? Forgive my pretending to be 
someone I was not, (but actually, that would have been ME when my first 
baby was born, and ALL the questions were based on questions I get all the 
time from new nursing Mothers. I am sure we ALL get those questions, ONLY 
we all know how to answer them. 

What can we do? 

This is so wrong, I actually feel physically ill. 

What can we do? What about all those pumps Babies R Us already has rented 
out, with NO ONE who knows a thing about breastfeeding? I was told "They 
are trained" OBVISOULY NOT. One woman told me the "hospital" tells the 
mothers how to use the pumps. An other tried to sell me formula, and had NO 
idea how long to store breastmilk. An other tried, rather strongly to sell 
me "bags" that I had no use for, and then questioned, several times, if I "was 
sure you have enough milk." 

Ladies. What about our Clients? What about those of us in Private Practice? 
These people at Babies R Us are INCAPABLE of doing what we do, they are 
clueless. 
What can we do? This is just wrong. 

HELP. Call your local Babies R Us, see what they say. Call Medela, or maybe 
write a letter, (especially if you have a pump station) Medela did tell me 
they "may make some changes" if they get a LOT of complaints. We are all in 
danger here, and our clients are going to be worse off than we are, in the long 
run. 

Mary Jozwiak IBCLC, RLC, LLLL
Private Practice 

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