ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
*****************************************************************************
An Obama Poll. Yes or No. Thank you for your time.
Please call and give us information: Obama (202) 224-2854 (312) 886-3506 Toll free: (866) 445-2520 Toll free for Illinois Only (217) 492-5089 (618) 997-2402 (309)736-1217
Obama requests your opinion.
As Bill Clinton taxed Social Security to help eliminate the deficit, Obama stated that we can tax medicare and medicade benefits and eliminate federal student loans and federal student grants to decrease the deficit.
Please call and say yes or no. Obama (202) 224-2854 we need your opinion. Please.
(202) 224-2854 (312) 886-3506 Toll free: (866) 445-2520 Toll free for Illinois Only
(217) 492-5089 (618) 997-2402 (309)736-1217
--- On Tue, 7/1/08, Sue Cavell <[log in to unmask]> wrote:
> From: Sue Cavell <[log in to unmask]>
> Subject: Benchmarking for Customer Service
> To: [log in to unmask]
> Date: Tuesday, July 1, 2008, 3:50 PM
> ISEN-ASTC-L is a service of the Association of
> Science-Technology Centers
> Incorporated, a worldwide network of science museums and
> related institutions.
> *****************************************************************************
>
> I am interested to find out if there is any benchmark for
> quality of service
> from floor staff in Science Centres in the US, eg a list of
> what people
> should aspire to relating to visitor services, that says
> when you visit a
> Science Centre our Helper/Explainer staff will do this for
> you, such as, for
> schools, will welcome you at the bus, will explain the
> procedure for your
> visit, will engage with the pupils, and explain the science
> behind the
> exhibits.
>
> Cheers, Sue Cavell
>
>
> --
> Dr Sue Cavell, Head of Research and Evaluation
> Techniquest, Stuart Street, Cardiff, UK. CF10 5BW
> Tel: +44 (0) 29 20 475 475 ext 223
> Fax: +44 (0) 29 20 482 517
> Web: http://www.techniquest.org
>
> Techniquest is a Company Limited by Guarantee,
> registered in England and Wales, no. 1955696
> It is a registered charity, no. 517722
>
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For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.
Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.
The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft. To learn more, visit
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To remove your e-mail address from the ISEN-ASTC-L list, send the
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