Lucy, once you open the bag and sterilize the new parts for the mother, you 
will be taking responsibility or liability for the collection kit having 
flaws, damage, etc. I see a problem for you if you sterilized the collection 
kit before she bought it. A much better thing would be to have the mother 
pay for the pump, then pump and dump with you as you show her how to use the 
pump, and then sterilize the parts at home.

Medela makes those sterilizer bags, might be worth purchasing some and 
giving them away, or selling one at a nominal cost to appease the MD. 
Explain to the doctor that opening the bag and sterilizing the parts before 
the sale might void the warranty. Contact Medela on this -- I know many pump 
dealers won't take back a pump where the bags holding the plastic pieces are 
opened.

If this is for hospitalized babies, thus the MD's concern, these mothers 
should be using a rental or hospital grade pump and those collection kits 
can come sterilized already.

Just a few thoughts, Kathy Eng, BSW, IBCLC 

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