ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
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Hi Jan,
This happens to us very often with our field trip program.  We ask if they
would like to donate the extra money and if they say no, we send them a
refund check in the mail within a couple of weeks.  You would be surprised
how many folks just say to keep the extra money.  What is your policy?

Skoshi Wise
Director of Education
ScienceWorks Hands-On Museum
541.482.6767 ext. 26
 
Be Curious!

-----Original Message-----
From: Jan McKenzie [mailto:[log in to unmask]] 
Sent: Tuesday, May 13, 2008 11:37 AM
To: [log in to unmask]
Subject: refund policy

ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related
institutions.
****************************************************************************
*

What is your organization's refund policy for group admissions/field trips
for checks that are made out for more students than in attendance?
 
Thanks.
Jan
 

Jan M. McKenzie      

Director of Museum Services

 

Omaha Children's Museum

500 South 20th Street

Omaha, NE 68102

M (402) 342-6164  |  D (402) 930-2347 |  F (402) 342-6165    

[log in to unmask]

www.ocm.org

 

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For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.

Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.

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