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Subject:
Re: refund policy
From:
Rae Fearing <[log in to unmask]>
Reply To:
Informal Science Education Network <[log in to unmask]>
Date:
Tue, 13 May 2008 14:14:06 -0700
Content-Type:
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ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
*****************************************************************************

You prepared for the specific amount of students, don't refund.  Most don't
mind.  I always said, no refunds.  Now, I am a teacher and I expect to pay
for however many students I requested.
Hope it helps,
Rae Fearing


On 5/13/08, Skoshi Wise <[log in to unmask]> wrote:
>
> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
> Incorporated, a worldwide network of science museums and related
> institutions.
>
> *****************************************************************************
>
> Hi Jan,
> This happens to us very often with our field trip program.  We ask if they
> would like to donate the extra money and if they say no, we send them a
> refund check in the mail within a couple of weeks.  You would be surprised
> how many folks just say to keep the extra money.  What is your policy?
>
> Skoshi Wise
> Director of Education
> ScienceWorks Hands-On Museum
> 541.482.6767 ext. 26
>
> Be Curious!
>
> -----Original Message-----
> From: Jan McKenzie [mailto:[log in to unmask]]
> Sent: Tuesday, May 13, 2008 11:37 AM
> To: [log in to unmask]
> Subject: refund policy
>
> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
> Incorporated, a worldwide network of science museums and related
> institutions.
>
> ****************************************************************************
> *
>
> What is your organization's refund policy for group admissions/field trips
> for checks that are made out for more students than in attendance?
>
> Thanks.
> Jan
>
>
> Jan M. McKenzie
>
> Director of Museum Services
>
>
>
> Omaha Children's Museum
>
> 500 South 20th Street
>
> Omaha, NE 68102
>
> M (402) 342-6164  |  D (402) 930-2347 |  F (402) 342-6165
>
> [log in to unmask]
>
> www.ocm.org
>
>
>
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>
>
>
>
>
>
>
> ***********************************************************************
> For information about the Association of Science-Technology Centers and
> the
> Informal Science Education Network please visit www.astc.org.
>
> Check out the latest case studies and reviews on ExhibitFiles at
> www.exhibitfiles.org.
>
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> ***********************************************************************
> For information about the Association of Science-Technology Centers and
> the Informal Science Education Network please visit www.astc.org.
>
> Check out the latest case studies and reviews on ExhibitFiles at
> www.exhibitfiles.org.
>
> The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft.
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-- 
Rae Fearing
707.218.6503

***********************************************************************
For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.

Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.

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