ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
*****************************************************************************

Great analogy.  

But I also think there is something in Paul's suggestion to create new "family" oriented ticketing. 

Erich

Erich Rose Design
807 The Living End
Austin, TX 78746
512-626-9930; [log in to unmask]

http://www.flickr.com/photos/erichrose/




On Jul 17, 2013, at 8:50 AM, Glen Moore <[log in to unmask]> wrote:

> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
> Incorporated, a worldwide network of science museums and related institutions.
> *****************************************************************************
> 
> A bit like someone attending a children's movie with a child. Would they ask for free entry?
> 
> Sent from my iPhone
> 
> On 17/07/2013, at 9:30 PM, "Megan Pratt" <[log in to unmask]> wrote:
> 
>> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
>> Incorporated, a worldwide network of science museums and related institutions.
>> *****************************************************************************
>> 
>> We have recently started the Pensacola MESS Hall here in Florida. We have
>> had a great response from the community, and things are going very well.
>> However, we repeatedly get asked by visitors why the adult has to pay, too.
>> "I'm not going to do anything," is the typical statement. A recent email
>> feedback said, "I feel like the parents of children interested should NOT
>> be charged since we were the ones trying to instruct the children instead
>> of having someone in charge come and explain each experiment to us." We do
>> have things that adults enjoy, and many other adults are interested in
>> adult nights or other events. I doubt the folks who ask about not paying
>> would object to paying for a kids' movie or other so-called kids activity.
>> 
>> We usually try to explain to folks that it is a family learning experience,
>> that their kids will get more out of the visit with their parent or other
>> adult engaging with them. However, the question happens very early in the
>> interaction, and the customer is already a bit annoyed.
>> 
>> We are hoping that this is just a community learning experience, that many
>> of these folks just aren't familiar with the idea of a science museum. (We
>> get lots of calls asking, "What are you?") However, I would appreciate any
>> suggestions on how we can best diffuse the question about the adult fee.
>> 
>> Thanks.
>> Megan
>> ------------------------------
>> Megan Pratt, Ph.D.
>> Executive Director
>> Pensacola MESS Hall
>> 
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> ***********************************************************************
> For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.
> 
> Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.
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Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.

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