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Our museum has two admission prices, adults are $2 cheaper than children
-----Original Message-----
From: Informal Science Education Network
[mailto:[log in to unmask]] On Behalf Of Beryl
Sent: Wednesday, July 17, 2013 9:53 AM
To: [log in to unmask]
Subject: Re: Explain fee for adults
ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related
institutions.
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*
So adults don't expect to have fun learning with their kids??
I like a variant on Paul's idea. Have a family rate of $x for a family not
to exceed 4 people. That way, you've made the family venue connection, you
get revenue, and a family with more kids feels like they got a break.
Beryl
Sent from my iPhone
On Jul 17, 2013, at 10:45 AM, Erin McLeary <[log in to unmask]> wrote:
> ISEN-ASTC-L is a service of the Association of Science-Technology
> Centers Incorporated, a worldwide network of science museums and related
institutions.
> **********************************************************************
> *******
>
> Megan and all,
>
> I don't think a movie is the right analogy. Adults expect to enjoy the
> movie--often, there is content added that goes right over a kid's
> head--and don't see themselves just in the role of chaperone. I
> suspect the parents who are questioning the fee are thinking of things
> like those indoor kid gyms some communities have, where you pay a fee
> for each child but the adults pay nothing because, obviously, they are
> not going to be scrambling up the rope structure. In this latter case,
> the parent is clearly accompanying the child to a child-specific event
> and would be outraged if the gym tried to charge the adult.
>
> --Erin
>
>
>
>
> On Wed, Jul 17, 2013 at 9:50 AM, Glen Moore <[log in to unmask]> wrote:
>
>> ISEN-ASTC-L is a service of the Association of Science-Technology
>> Centers Incorporated, a worldwide network of science museums and
>> related institutions.
>>
>> *********************************************************************
>> ********
>>
>> A bit like someone attending a children's movie with a child. Would
>> they ask for free entry?
>>
>> Sent from my iPhone
>>
>> On 17/07/2013, at 9:30 PM, "Megan Pratt" <
>> [log in to unmask]> wrote:
>>
>>> ISEN-ASTC-L is a service of the Association of Science-Technology
>>> Centers Incorporated, a worldwide network of science museums and
>>> related
>> institutions.
>> *********************************************************************
>> ********
>>>
>>> We have recently started the Pensacola MESS Hall here in Florida. We
>>> have had a great response from the community, and things are going very
well.
>>> However, we repeatedly get asked by visitors why the adult has to
>>> pay,
>> too.
>>> "I'm not going to do anything," is the typical statement. A recent
>>> email feedback said, "I feel like the parents of children interested
>>> should NOT be charged since we were the ones trying to instruct the
>>> children instead of having someone in charge come and explain each
>>> experiment to us." We
>> do
>>> have things that adults enjoy, and many other adults are interested
>>> in adult nights or other events. I doubt the folks who ask about not
>>> paying would object to paying for a kids' movie or other so-called
>>> kids
>> activity.
>>>
>>> We usually try to explain to folks that it is a family learning
>> experience,
>>> that their kids will get more out of the visit with their parent or
>>> other adult engaging with them. However, the question happens very
>>> early in the interaction, and the customer is already a bit annoyed.
>>>
>>> We are hoping that this is just a community learning experience,
>>> that
>> many
>>> of these folks just aren't familiar with the idea of a science museum.
>> (We
>>> get lots of calls asking, "What are you?") However, I would
>>> appreciate
>> any
>>> suggestions on how we can best diffuse the question about the adult fee.
>>>
>>> Thanks.
>>> Megan
>>> ------------------------------
>>> Megan Pratt, Ph.D.
>>> Executive Director
>>> Pensacola MESS Hall
>>>
>>> ********************************************************************
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Informal Science Education Network please visit www.astc.org.
Check out the latest case studies and reviews on ExhibitFiles at
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Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.
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