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I am looking for resources for how we may conduct marketing or visitor experience exit interviews with our own staff, since we are a new, small science center.  We hope to conduct open-ended intervidews with visitors about their expectations, experience, and responses to exhibit, programs and staff, but I need help in identifying the best questions to ask.  If anyone is willing to share such a questionnaire with me, I would be very appreciative.  

Has anyone ever collected this information through a survey on their website and, if so, how successful was it vs. actual visitor interview?  Thank you.

Janet Stone
Director of Operations
Lancaster Science Factory
www.lancastersciencefactory.org
717-509-6388
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