Sometimes it feels like a dare -- "can you still help me while blindfolded, and with one hand tied behind your back?" Cathy, this is such a good line. Your post is very well worded and I plan to recite it to myself over and over until it's easy to say. I had three very frustrating situations yesterday...similar to yours. One mom called to ask for help, rejected all offers and suggestions, "argued" with me about what actually happened in the hospital (she asked "did they tell you that?" when I mentioned the difficulties baby was having with latch when I saw them - twice in one day, once the next - and didn't even remember me. Maybe she thought the nurses told me about her.) But she had the office number and called for help so I praised her for that. And continued to offer suggestions. Sigh...bad day, getting worse. Mary Kay Smith, RN, IBCLC Canton MI *********************************************** To temporarily stop your subscription: set lactnet nomail To start it again: set lactnet mail (or digest) To unsubscribe: unsubscribe lactnet All commands go to [log in to unmask] The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html