Sometimes, this situation reaches us.....if I am making a call to someone I have spoken to before, to follow up, and they tell me they have switched to formula, I say 'I see...and how are you feeling about that?' It happened to me today, in fact! I don't say 'I'm sorry....' because it can produce the same defensive reaction Susan describes....and risks closing off the dialogue. I may well say 'I'm sorry' later in the conversation, if it feels right to do so. Sometimes, I think parents are wanting me to say something like 'well, formula is just as good/you did the right thing/blah blah' and of course I don't. But I still might try to help them see that the bf experience they did have was worthwhile and to value it...and it's also useful for them to know they can still do skin-to-skin or baby to breast, in fact, even if they no longer want to breastfeed. Heather Welford Neil NCT bfc Newcastle upon Tyne UK *********************************************** The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html