> I have always encouraged moms to bring back a pump that does not work well to the store at which it was purchased. Many say that the pump is not returnable once it is opened. Yes, breast pumps are a *personal care * item, but it IS supposed to work. I tell moms to take it back and say *This does not work*, and they always get a refund. No problem. My hope is that eventually the stores will get the message that if so many ppl are bringing back a particular pump. it is more trouble that it is worth to have it in stock. Norma Ritter, IBCLC private practice in Big Flats, NY [log in to unmask] ________________________________________________________________ YOU'RE PAYING TOO MUCH FOR THE INTERNET! Juno now offers FREE Internet Access! Try it today - there's no risk! For your FREE software, visit: http://dl.www.juno.com/get/tagj. *********************************************** The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html