In our program (Berkshire Nursing Families) where I work under an IBCLC 
mentor,  we give free hospital support, home support, phone support, support 
groups and recently email support.  Email enables me to be able to reach 
many clients that I would not otherwise be able to reach.  It is a way to 
check in to see if everything is going well and it gives me an opportunity 
to share times when growth spurts are expected, milk supply maintenance, 
normal growth info, some websites, and support group info, etc.  Should an 
issue arise they will email me and I will attempt to answer the question via 
email but many times it is necessary for a face-to-face consult and that is 
suggested (I will also call to get more specifics if there is an issue).  We 
find that email has enhanced our services and made it more efficient to 
reach more people.  That being said, I think the reason it works well for 
our program is that we are seeing many of these moms in childbirth classes 
and then in the hospital...we have an established relationship...they have a 
face they can connect to the emails.

Thanks for letting this IBCLC hopeful share (taking the test in July 2009!),

Colette L. Baran, CLC, CD(CBI), LCCE
www.mybirthguru.com
Berkshire Nursing Families
(413)743-5338

'I am only one, but I am one. I cannot do everything, but I can do 
something. And I will not let what I
cannot do interfere with what I can do.' (Edward Everett Hale) 

             ***********************************************

Archives: http://community.lsoft.com/archives/LACTNET.html
To reach list owners: [log in to unmask]
Mail all list management commands to: [log in to unmask]
COMMANDS:
1. To temporarily stop your subscription write in the body of an email: set lactnet nomail
2. To start it again: set lactnet mail
3. To unsubscribe: unsubscribe lactnet
4. To get a comprehensive list of rules and directions: get lactnet welcome