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Lactation Information and Discussion

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Subject:
difficult clients
From:
Moshe and Susan Srebrnik <[log in to unmask]>
Reply To:
Lactation Information and Discussion <[log in to unmask]>
Date:
Wed, 22 Apr 1998 11:11:15 +0000
Content-Type:
text/plain
Parts/Attachments:
text/plain (11 lines) 
I think it might not be a bad idea to discuss this problem at a
conference.  We all have clients who believe the wives tales about bf.
And what about handling rudeness?  Clients who call at 11:00 p.m. to
make an appointment or ask a routine question; bringing back pumps late
and/or dirty; breaking appointments at the last minute because it's
too hot/cold/windy etc.  My biggest gripe at present is cell-phones!
In the middle of a pre-natal lecture or an appointment, they always
go off!

Susan Nachman-Srebrnik, IBCLC

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