This year we received a thank you letter and picture from a mother, sent
to our supervisor,
and one of the comments was that her phone calls were answered promptly
and she was often given helpful information, above what she had asked
for.  :)

       I do believe in not overwhelming new mothers with too much
information, but a little extra is usually ok.   I often anticipate
problems such as the first growth spurt, an extra sleepy near term
infant.

    Susan in a suburb of Mpls.
    Minnesota, USA
    rn ibclc



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